Phase 1 puts eight agents across all seven studios in thirty days — above the Mindbody and Loyalsnap you already run, not in place of them. Aimed at what you raised: data scattered across systems, spreadsheets doing the connecting, notes going missing, and no way to drill down.
Mindbody holds bookings, attendance, memberships and payments. Loyalsnap runs member outreach on top of it. Payroll and accounting sit elsewhere. Each system is good at its own job, and they were never built to talk to each other — which is where the items you raised come from: data scattered across systems, spreadsheets doing the connecting, notes going missing, and no way to drill down. Phase 1 does not replace any of it. It sits above the stack and closes those gaps.
Bookings, attendance, memberships, payments. System of record. Stays.
Member outreach and engagement. The channel members hear from. Stays.
Cost, wages, tax. Reconciled against the other two for the first time.
One agent per bottleneck. Phase 1 builds the hub across the group. Phase 2 extends it studio by studio, at the pace you choose, only once Phase 1 has earned it.
Your stack stays. Mindbody remains the system of record. Loyalsnap remains the channel your members hear from. Nothing is ripped out, nothing duplicated. This sits above both and does the five things neither does: consolidated financials across seven studios, demand-based scheduling, compliance filing, a member record that travels between sites, and drill-down from any group number to the member behind it.
Code and IP transfer on day one. Every line of code, every prompt, every integration is yours from kickoff of Phase 1. You own the platform end to end, running on your own infrastructure. Not a subscription you rent and lose the day you stop paying.
This is the operating view Phase 1 builds. Start at the group, tap a studio, tap a member. Every number drills down, and every note follows the member across all seven studios. Try it — it is clickable.
Asked about pausing membership over the summer.
Strong on strength days, drops off on cardio-heavy sessions.
Prefers early morning slots. Responds well to direct check-ins.
Send to Loyalsnap: pause-save sequence, with a strength-day class offer at Studio 06 in the early slot.
An illustrative view of where hours go back, across seven studios and multiple roles rather than one seat. Every line is rebuilt on your actual figures in the working session, where investment is also covered.
Eight agents live in thirty days across all seven studios. Code and IP transfer on day one. Live studio financials plus a ranked at-risk member queue every morning.
Only activates when you approve it. No bundled pricing, no lock-in, no sunk-cost pressure. Code and IP are yours from day one of Phase 1 either way.
Beyond hours: the members you keep. A member caught before they lapse carries months of recurring revenue at no acquisition cost. Faster enquiry response converts more trials. Demand-matched rostering reduces the cost of under-filled classes. Hours are the easiest thing to count, not the biggest thing at stake.
Hours figures are illustrative estimates only. They are modelled on typical multi-site studio operations, not measured in your business, and no figure here has been derived from your data. Replacing every assumption with your own numbers is the purpose of the working session.
Four weeks, four defined milestones. Your team is needed at kickoff, the pilot review and training — the build itself is on us.
Ninety minutes. We map the integrations across Mindbody, Loyalsnap, payroll and accounting, and rebuild the hours model on your actual figures. You leave with a scoped build plan whether or not you engage us.